Business and Management: Employee Turnover

The management of a company is the process of coordinating and organizing it’s activities. Managers of businesses are responsible for overseeing operations and assisting workers in maximizing their production levels. A firm manager may be responsible for the supervision or training of newly hired staff and may also assist an organization in achieving its operational and financial goals. This research paper will analyze vital steps and procedures for productive business management.

Factors Influencing Teamwork

When people come together intending to achieve a common objective, the interpersonal dynamics within the group play a significant influence in determining whether or not the team will be successful. The level of cohesion between the group’s members should be the first consideration. When a group has achieved a high level of cohesion, individual members can better support one another in their pursuit of excellence (Lacerenza et al., 2018). Mechanisms of successful communication are necessary for the development of effective teams.

Strong teams have members and leaders skilled at recognizing all parts of a project and delegating tasks to the team members most suited to do them. A robust team atmosphere at work can serve as a support system for employees facing obstacles, which should be present in every workplace (Lacerenza et al., 2018). Both their performances, as well as their overall professional development, can benefit from each other’s assistance and their collaborative efforts to improve these areas.

Factors Influencing Working Relationships and Communication Methods

It is one’s obligation as a business owner to understand the political, economic, and social variables affecting employee relations and take action to solve those factors. For instance, improving the company’s culture can have a beneficial effect on staff morale and engagement. On-the-job training, programs that provide constructive criticism and recognition, and constructive feedback all have the potential to develop the relationship between managers and the teams they manage.

Trust is the bedrock upon which all relationships are built. Trust in the workplace can manifest itself in many different ways, including the following: being open to the opinions and suggestions of others; having faith in one’s colleagues and superiors to carry out their responsibilities in a competent manner; being at ease when discussing one’s accomplishments and setbacks, and being willing to provide forthright and detailed commentary when prompted to do so.

Communication has the power to strengthen or destroy even the most cherished of relationships. Knowing not only how to give a message but also how to receive it and provide the appropriate feedback is essential to having the ability to communicate effectively. Employees are better equipped to comprehend critical information and take appropriate action when there is effective communication. However, ineffective communication can result in misunderstandings, leading to frustration and even a loss of productivity.

Factors Influencing Productivity

Productivity is an overall measure of how efficiently operations are being carried out on average. The following elements of a business influence its overall level of productivity. The most significant weight is placed on the technical factors (Kalogiannidis, 2020). These include selecting the optimal location, layout, and size for the plant and machinery, selecting the optimal design for the machines and equipment, conducting research and development, automating and computerizing processes, and other activities. If the organization employs cutting-edge technology, its level of productivity will be exceptionally high.

In addition, the interactions between the line and employees must be detailed. Therefore, avoiding conflicts between the line and the staff is essential. Work should be divided to the maximum extent possible, emphasizing specialization. Consequently, the organization’s efficiency will increase. The employee-related factors have a direct influence on the organization’s productivity. Roles must be filled with qualified people within the organization. After they have been selected, they should receive the necessary training and growth. They should be given better working conditions and a more pleasant work environment. They should be paid and otherwise sufficiently motivated and provided with positive incentives.

Financial considerations have a significant effect on productivity, businesses in the modern day cannot function without sufficient financial resources. Both working capital and fixed capital should be subject to a tighter level of oversight. It is the responsibility of the company’s management to ensure that investors earn acceptable returns on their capital investments. The company’s efficiency will increase according to the quality of its financial resource management.

Factors Influencing Problem Resolution Techniques

Teams have the best chance of efficiently resolving a problem if they acknowledge the factors that affect the process and consider those aspects while formulating a solution to the problem. Hierarchical organizations tend to emphasize designations and set job descriptions, insist on adherence to processes, do not support ad hoc measures, hinder creativity and innovation, and dramatically impact problem-solving activities. The ability of a person to find solutions to issues is contingent not only on their personality but also on their temperament. People who are motivated toward a goal, or those who are high achievers, put in the extra work and initiative necessary to discover the core cause of problems and find a solution.

Methods and Procedures Used for Stock Control and Resource Management

Methods Used in Stock Control

Stock control is the process of maintaining a sufficient number of stocks so that a company can meet the needs of its customers in a timely way while minimizing the costs associated with stock storage. Just-In-Time (JIT) is a method of inventory management that requires maintaining close ties with one’s suppliers to ensure that raw materials arrive precisely when production is scheduled to begin and not a moment before (Singh & Verma, 2018). The goal is to meet consumer demand with as few things as feasible in stock at any particular time. First-In-First-Out (FIFO) is a method of stock control in which the first things to enter a warehouse are also the first products to leave. Initial purchases have been in the inventory the longest and, as a result, are more likely to have expired or become obsolete (Singh & Verma, 2018). The proprietors of firms sell these items before they can no longer be marketed to prevent the building of useless inventory.

Vendor-managed inventory (VMI) refers to a specific inventory system in which buyers permit sellers to store their items on their premises while maintaining control over their inventory. Suppliers use VMI to outsource their product storage, whereas buyers utilize it to reduce their involvement in the product receiving process (Singh & Verma, 2018). Businesses can reduce costs by using batch control since they only need the raw materials and components required to meet the demands of a single batch at a time. In batch control systems, manufacturing and inventory management are kept completely separate.

Procedures Used in Stock Control

Regarding investments, the stock is nearly always the single most important asset for companies that employ it. Because of this, effective stock control is necessary for your firm’s profitability. Developing methods for stock control entails doing these three fundamental actions: Establishing a Stock Level Policy, Putting Inventory Control into Action, and Conducting Cross-Checks on Inventory Control. Depending on the type of enterprise, inventory control incorporates stock level policies alongside sales or output projections.

Methods Used in Resource Management

A resource may consist of an individual’s skill set or software installation. Resource allocation, resource leveling, and resource forecasting are examples of approaches employed in resource management. Resource allocation is the process of approaching projects to utilize the company’s available resources most constructively (Stone et al., 2021). It contributes to optimizing the use of available resources, considering team members’ skills and competencies. An approach known as resource leveling tries to find underutilized or inefficiently employed resources inside an organization and then use those resources for the organization’s benefit. Resource forecasting enables a corporation to anticipate the future resource requirements of a project before the project’s launch (Stone et al., 2021). During the planning phases of a project, it is appropriate to examine the use of resource management software.

Procedures Used in Resource Management

An organization needs to have a methodical approach to resource planning, accurate estimates of resources and resource allocation, resource procurement, effective team formation and management, and ongoing resource evaluation to have efficient resource planning, scheduling, and allocation (Stone et al., 2021). Planning Resources While aiming to analyze the resource requirements for completing a project, the organization’s owners should first have a thorough grasp of the tasks that should be accomplished to reach the intended output. They are obligated to consider the anticipated outcomes of the project, the skills of the necessary individuals, and the project’s timeline, milestones, and dependencies.

Recruitment Methods and Processes Used in Spas and the Staffing Costs, Strategies for Retaining and Motivating Staff, Workforce Planning, and Staffing Requirements

When a candidate applies for a position, the application will be forwarded to the hiring manager and selected search committee members. When the position is open, the hiring manager and selection committee members may begin evaluating applications at any time. The recruiting team may evaluate candidates for the post who are already employed by the spa (Suttikun et al., 2018). Afterward, they will contact qualified candidates to schedule an interview. At this point, the candidate regarded as the most qualified overall will be selected for the next step of the selection process, after which they will receive a job offer.

Having good practices in various areas can be extremely helpful when it comes to enabling a firm to achieve its retention objectives. Numerous studies have demonstrated that providing applicants with a realistic job preview throughout the hiring process is advantageous for an organization’s capacity to retain newly hired personnel (Djajasinga et al., 2021). Socialization techniques, typically provided as part of a deliberate onboarding and assimilation program, increase the likelihood that new employees will remain with a firm (Khalid & Nawab, 2018). These practices include shared and personalized learning opportunities, formal and informal gatherings that help personnel get to know one another, and the assignment of more experienced employees to serve as role models for new hires. Payments and other kinds of compensation pay levels and job satisfaction are only moderate predictors of an employee’s decision to leave an organization; nonetheless, an employer has three possible answers to an employee’s plan to leave (Khalid & Nawab, 2018). Regarding compensation and benefits, companies should set the market norm.

The extent to which an employee’s supervisor treats them fairly is one of the most significant factors influencing employee retention. As a result, a business may decide to focus on enhancing its supervisory and managerial methods as well as its communication skills. Engaged employees are content in their positions, take pride in their companies, believe their employers value their efforts, and are pleased with their careers.

Details on Training, Appraisals, Development Targets, and Continuous Staff Development

A performance evaluation permits employees to examine their professional development in greater detail. The performance review can be used to conduct an in-depth study of the types and amounts of training the employee has completed and the types and amounts of training the employee may need to succeed in their role (Kalogiannidis, 2020). It could relate to a tight collection of specific technical skills or various themes, such as time management or communication (Efendi, 2021). The management likely perceives the employee’s prospective growth areas differently than the person sees them for themselves. Therefore, the evaluation will allow both parties to learn more about the other’s expectations and collaborate on developing an action plan.

Different Types of Job/Employment Opportunities and Roles in the Spa Environment and Additional Professional Services Required

Depending on the size of the spa and wellness facility, positions such as spa supervisor, assistant manager, manager, operations manager, treatments manager, assistant director, director, group director, a may be available in spa and wellness management. Spa Supervisors oversee a spa’s day-to-day operations, whereas Assistant Spa Managers are tasked with assisting Spa Managers. Spa managers are accountable for the day-to-day operations of a corporation. These duties may encompass the management of financial resources, retail management, marketing, business planning and development and management of the front desk and guests

It is common for people seeking a position in spa and wellness management to have previously held positions in spa customer service or spa therapy. In some circumstances, relevant work experience may be substituted for a degree if a degree is not required (Kumar et al., 2021). Increasing numbers of hospitality institutions offer spa management specializations. These concentrations enhance one’s knowledge of the spa industry’s practical facets.

Spa and Wellness Therapy encompasses vocations such as massage therapists, estheticians, nail technicians, hair technicians, and complementary therapists. In order to operate in the spa or wellness sector, individuals are often required to receive a license or certification before practicing a particular therapy. Most spas and wellness institutions have training programs covering the numerous treatment choices they offer (Woźniak-Holecka et al., 2022). Medical wellness is a strategy for providing health care that considers numerous influences on an individual’s health and, as a result, different strategies for treating and preventing disease and promoting optimal well-being.

How to Manage and Organize the Operational Objectives for Products, Services and Methods of Improving Working Practices and Increasing Revenue

Businesses should ensure that their strategy, objectives, and day-to-day priorities fit consumer needs. In order to establish an effective management system, it is necessary to collect information about clients’ wants through their feedback and translate the most critical consumer demands into essentials. Auditing a company’s rules, processes, and procedures regularly will help managers discover and eliminate those that are no longer effective. By ensuring that the organization’s procedures are consistent throughout all of its activities, management can ensure that everyone is on the same page, thereby reducing misunderstanding and additional labor. It is of the utmost importance that the company’s mission and priorities are tightly aligned with the operations system, which should be tightly integrated.

The primary methods for increasing sales are revitalizing and enhancing the sales channel by maintaining communication with previous clients. Developing new techniques to boost the morale of sales team members while they are on the job. Boosting sales resources so that a business can expand its market reach to include clients in new locations. In order to attract new customers and retain existing ones, it could be beneficial to provide complementary services or goods in addition to those already provided. A product’s cost can influence the outcome of a commercial transaction. Customers may believe that the quality of the goods they purchase has been compromised if the prices are overly low.


Companies and organizations need to consider hiring procedures that will assist them in acquiring suitable personnel in order for them to succeed while using a minimum number of resources. Businesses should do this in order for them to thrive. Business organizations may devise mechanisms to assist them in retaining employees because frequent employee turnover can result in changes to business operations due to the time required to train new employees.


Djajasinga, N. D., Sulastri, L., Sudirman, A., Sari, A. L., & Rihardi, E. L. (2021). Practices in human resources and employee turnover in the hospitality industry. Advances in Social Science, Education and Humanities Research, 560, 113-117.

Efendi, S. (2021). Implementation of talent management as an effort to improve employee performance. Advances in Social Science, Education and Humanities Research, 560, 537 – 542.

Kalogiannidis, S. (2020). Impact of effective business communication on employee performance. European Journal of Business and Management Research, 5(6), 1-6.

Khalid, K., & Nawab, S. (2018). Employee participation and employee retention in view of compensation. SAGE Open, 8(4), 215824401881006.

Kumar, P., Singh, R. K., & Kumar, V. (2021). Managing supply chains for sustainable operations in the era of Industry 4.0 and circular economy: Analysis of barriers. Resources, Conservation and Recycling, 164, 105215.

Lacerenza, C. N., Marlow, S. L., Tannenbaum, S. I., & Salas, E. (2018). Team development interventions: Evidence-based approaches for improving teamwork. American Psychologist, 73(4), 517–531.

Singh, D., & Verma, A. (2018). Inventory management in supply chain. Materials Today: Proceedings, 5(2), 3867–3872.

Stone, R. J., Cox, A. N., & Gavin, M. (2021). Human resource management. John Wiley and Sons Australia, Ltd.

Suttikun, C., Chang, H. J., & Bicksler, H. (2018). A qualitative exploration of day spa therapists’ work motivations and job satisfaction. Journal of Hospitality and Tourism Management, 34, 1–10.

Woźniak-Holecka, J., Holecki, T., Suchecki, K., & Jaruga-Sękowska, S. (2022). Selected organizational and managerial aspects of Health and nutrition education of various types of consumers of spa treatment services in Poland. Nutrients, 14(11), 2337.

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