Quality Improvement Process


Quality assurance methods are a practical guarantee that a project management framework is of good quality and develops over time. Mandatory drug error reporting may offer important information regarding faulty systems, preventive strategies, and evidence-based information about patient safety. This information is critical for hospitals to evaluate when assessing medication errors and implementing safety measures. To effectively improve the quality of medicare care, medical organizations must devise excellent mechanisms and processes for data collection, analysis, and interpretation.

Mechanisms for Detecting Possible Faults in Quality of Service Delivery

One method that healthcare can adopt is benchmarking to prevent future adverse faults. Benchmarking is a continual and collaborative practice that includes monitoring and comparing the outcomes of primary working practices to those of the top performers to assess the firm’s productivity. Benchmarking may utilize approaches for quality improvement, such as failure mechanisms and impact analysis (Aseeri et al., 2020). The Plan-Do-Study-Act method and root-cause assessment are employed to assess the quality and efficiency of health care (Agency for Healthcare Research and Quality, 2020). Good performance implies high-quality practice, and therefore, comparing performance across providers and organizations would encourage more outstanding performance rationale for evaluating quality improvement.

Data Collection Methods

Quality assurance works to verify that the gathered data adhere to the stipulated procedures. Moreover, the populated database information should fulfill the necessary quality criteria, typically defined based on the intended applications. Collecting medication data aims to provide hospitals with valuable, practical information on the faults and measures to minimize their recurrence (Aseeri et al., 2020). Forming a panel can examine the extent of quality control the institution wants to address. As per the existing panel agreements, only prescription mistakes should apply, stressing system methods rather than individual healthcare professionals. The subcommittees should address the definition of medical mistakes and acknowledge norms currently in use in many institutions. As a result, the framework can provide transparent, understandable classifications for reporting errors.

Structure and Method Criteria used to put the Project into Perspective


Medical service providers may utilize the Donabedian framework of healthcare quality assessment in the hospital to address safety in the medical centers. Some indicators regarding healthcare safety may apply in assessing the structure, process, and outcome frameworks. A strategy for reporting medication mistakes or occurrences must exist in a hospital environment, which is a critical indication that impacts the hospital’s atmosphere or structure.

If such mistakes are undetected, they may have a detrimental impact on the institution. If the mistakes go undetected, an evaluation framework fails to identify the reasons for the issue and how it may be corrected (AHRQ, 2020). A further illustration of a structural rationale is medication administration in a hospital. Understanding the enacted prevention approaches at the medical center’s pharmacy is critical to prevent a nurse from confusing different medications. It is necessary to account for how medicines are labeled and their storage locations and conditions.


The medical care provision process includes a slew of medical safety markers. An excellent example is asking about a patient’s prior treatments and prescriptions. Several patients are usually already taking multiple prescription medicines before being brought to the hospital. Process measurements also evaluate adherence to safety criteria, such as the percentage of patients in a given ward who complete a medication checklist or who get adequate prophylaxis for a specific illness (AHRQ, 2020). The metric should have a beneficial effect since it assesses the proportion of risk factors, and damages caused by medication mistakes committed by the medical system.

Criteria used to Assess the Efficacy of the Process

High-quality healthcare services offer the proper treatment at the right time, catering to service customers’ needs and preferences while minimizing damage and resource waste. Since systems or equipment malfunctions create mistakes, it is essential to use various process-improvement methods to identify inefficiencies, substandard care, and avoidable errors, in this instance, medication errors, and then influence system changes (Centers for Medicare and Medicaid Services, 2020). The metrics chosen will monitor all the phases of the quality improvement: Approval and compliance with new or modified practices, the degree to which the new practices influence patient-centered healthcare services, and patient satisfaction improvement.

Possible Steps that the Organization or System Should Adopt in the Future to Prevent the Quality Problem

Changes should address the primary, more prevalent, and less damaging system issues that are often linked with near misses to prevent future mistakes that may endanger patients. Reports of mistakes that affect patients, faucenterslts that arise but do not harm people, and moderated errors that might have caused harm to the patient can identify system flaws. The notion that a mistake did not result in a significant or possibly catastrophic event does not negate that it was and remains a fault (CMR, 2020). Health care companies and the communities they serve may benefit from allowing reporting since many industries depend on reporting mistakes and close calls to enhance safety. The following actions may assist in preventing medication mistakes in the future:

  1. Ensure the five medication administration rights.
  2. Adhere to correct medication reconciliation processes.
  3. Check processes twice.
  4. Keep meticulous records of every process.
  5. Familiarize with the drug administration rules, regulations, and recommendations of the facility.

Quality assurance techniques are a pragmatic guarantee that a project management framework is high quality and improves over time. Mandatory medical error reporting may provide valuable information about the defective systems, preventative measures, and evidence-based information concerning patient safety. This information is essential for hospitals to consider when evaluating medication flaws and adopting safety measures. To successfully enhance the quality of medicare care, medical institutions must develop exemplary methods and procedures for data gathering, analysis, and interpretation.


Agency for Healthcare Research and Quality. (2020). Plan-Do-Study-Act (PDSA) directions and examples. Web.

Aseeri, M., Banasser, G., Baduhduh, O., Baksh, S., & Ghalibi, N. (2020). Evaluation of medication error incident reports at a tertiary care hospital. PubMed Central (PMC). Web.

Centers for Medicare and Medicaid Services. (2020). HCAHPS: Patients’ perspectives of care survey. CMS. Web.

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