Management Skills: Business and Management Communication


Management skills help the business to grow and remain healthy when basic skills in management are mastered. These skills help avoid crisis through solving problems, making decisions, delegation, planning, self-management and communication. The basic skills form foundation for developing advanced practices in management. Organization personnel struggle because of forgetting the basics but not as a result of failing to implement management techniques.

Interpersonal skills

These are communicative and mental algorithms that are applied during interactions and social communication to be able to reach certain results. It is used in business context to mean measuring the ability of a person to operate in business organization by interacting, communicating with other people and relating with them in the right manner. Interpersonal skills are communicating the respect for professionals in workplace in order to reduce conflict and increase assistance and participation in completing the tasks. Interpersonal skills increase productivity of organization by reducing conflicts. In situations which are informal, communication is made comfortable and easy because people are able to control their feelings in difficult situations. (Sorenson, 2000)

Technical skills

Technical skills are the capacity to design, operate, set up and correct technological systems that are not functioning properly. Technical skills are very important because, they save time, and increase income. Technical skills are improved by reading books that are sold locally or online reviews. Technical skills perform routine maintenance of equipment and determine the maintenance required. In selecting equipment, the kinds of tools needed for the job are selected and their operations control. Technical skills help to use necessary expertise to finish all functions and tasks and use standards necessary to accomplish tasks.

Administrative skills

Administrative staff form the organizations backbone and are the essential ingredient that determines organization success. Organizations which are effective are aware that the support given to them is maximized when they are motivated to develop and increase value which is added to the organization by its staff. Administrative skills help in performing and coordinating administrative activities, storing and integrating information for clients and staff. Administrative assistants provide orientation and training when new staff are recruited, conduct internet research and operate new technologies in the office. (Gregory, 1992)

Conceptual skills

A leader with conceptual skills makes sound judgment, has moral reasoning, reasons critically and is creative. He is able anticipate requirements and uses all the appropriate materials for reference. Attention is paid to detail and things are not taken for granted. High levels of conceptual capacity help in strategic leadership and bring about ability to be open-minded, flexible, intuitive, and intelligent and stable emotionally which help in solving problems.

Decision Making Skills

This is essential skill for success in career and for effective leadership. Decisions are supposed to be timely and considered well in order to have success. If poor decisions are made, there is risk of failure and waste of time. Decision-making skills assist in getting solution to problems by choosing a course of action from several alternatives which are possible. It can be difficult to make decisions because of conflicts and dissatisfaction that are involved. The difficult task is selecting one solution with positive outcome that outweighs all possible losses.

Ability to de-emphasize skills when necessary

Job seekers focus on strengths and weaknesses and make use of similar processes in defining themselves as products. This process help to build on skills which are most enjoyed to be used and de-emphasize the skills with no challenges. De-emphasizing skills help in devising successful career and present strong marketable skills and confidence to stand out as the strongest candidate to any prospective employer. (Griffin, 2006)


Gregory G. (1992): strategic management: Alex miller.

Griffin W. (2006): Management: Academic internet publisher.

Sorenson R. (2000): business and management communication: Prentice Hall.

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